Tourist Assistance
INGUAT’s Tourist Assistance department offers information and assistance services to national and foreign tourists at no cost.
We are the direct liaison with embassies, consulates, security institutions in the country to assist tourists in emergency situations.
We provide information and emergency assistance to tourists 365 days a year.
Mission
To guarantee a memorable and safe experience for tourists visiting Guatemala. Committed to professionalism and hospitality, we provide information and assistance to tourists enriching their stay and promoting cultural exchange, natural beauty and diversity, making Guatemala a preferred and sustainable travel destination.
Vision
To become a global benchmark of excellence in tourist services committed to tourist safety. We aspire to create a fluid, immersive and enriching experience for our visitors, introducing the natural wonders, cultural heritage and hospitality of Guatemala.
Vision
To become a global benchmark of excellence in tourist services committed to tourist safety. We aspire to create a fluid, immersive and enriching experience for our visitors, introducing the natural wonders, cultural heritage and hospitality of Guatemala.
24 hour service
Current road situation
Tourist Assistance Delegates
- Alta Verapaz
- Chiquimula
- El Quiche
- Guatemala
- Izabal
- Jutiapa
- Peten
- Quetzaltenango
- Retalhuleu
- Sacatepequez
- Solola
Tourist Assistance Delegates
- Alta Verapaz
- Chiquimula
- El Quiche
- Guatemala
- Izabal
- Jutiapa
- Peten
- Quetzaltenango
- Retalhuleu
- Sacatepéquez
- Sololá