Asistencia al Turista -1500 / Tourist Assistance -1500 – Servicio gubernamental de información y asistencia turística

PortadaAsistur

PortadaAsistur

PortadaAsistur

PortadaAsistur

Tourist Assistance

INGUAT’s Tourist Assistance department offers information and assistance services to national and foreign tourists at no cost.

We are the direct liaison with embassies, consulates, security institutions in the country to assist tourists in emergency situations.

We provide information and emergency assistance to tourists 365 days a year.

Mission

To facilitate a safe and memorable experience for tourists visiting Guatemala, highlighting the natural beauty, cultural heritage and diversity of the country. Committed to professionalism, hospitality and sustainable tourism, we provide tourist information and assistance to enrich the stay of visitors, promoting cultural exchange.

Vision

To be an international reference in tourist assistance, recognized for facilitating safety through preventive strategies and quality in every experience. Creating memorable experiences that connect visitors with the natural wonders, cultural heritage and hospitality of Guatemalans, which highlight the country as a unique destination in the world.

Vision

Nuestra visión es convertirnos en referente mundial de excelencia en Asistencia Turística. Aspiramos a crear una experiencia fluida, inmersiva y enriquecedora para los viajeros, mostrando las maravillas naturales, el patrimonio cultural y la hospitalidad de Guatemala. Con la adopción de estandares de seguridad mundial y el trabajo en conjunto con otras instituciones gubernamentales, nuestro objetivo es hacer de Guatemala un destino de visita preferido por cualquier turista del mundo.