Asistencia al Turista -1500 / Tourist Assistance -1500 – Servicio gubernamental de información y asistencia turística

PortadaAsistur

PortadaAsistur

PortadaAsistur

PortadaAsistur

Tourist Assistance

INGUAT’s Tourist Assistance department offers information and assistance services to national and foreign tourists at no cost.

We are the direct liaison with embassies, consulates, security institutions in the country to assist tourists in emergency situations.

We provide information and emergency assistance to tourists 365 days a year.

Mission

To guarantee a memorable and safe experience for tourists visiting Guatemala. Committed to professionalism and hospitality, we provide information and assistance to tourists enriching their stay and promoting cultural exchange, natural beauty and diversity, making Guatemala a preferred and sustainable travel destination.

Vision

To become a global benchmark of excellence in tourist services committed to tourist safety. We aspire to create a fluid, immersive and enriching experience for our visitors, introducing the natural wonders, cultural heritage and hospitality of Guatemala.

Vision

Nuestra visión es convertirnos en referente mundial de excelencia en Asistencia Turística. Aspiramos a crear una experiencia fluida, inmersiva y enriquecedora para los viajeros, mostrando las maravillas naturales, el patrimonio cultural y la hospitalidad de Guatemala. Con la adopción de estandares de seguridad mundial y el trabajo en conjunto con otras instituciones gubernamentales, nuestro objetivo es hacer de Guatemala un destino de visita preferido por cualquier turista del mundo.